How I can help

If you own or manage a business you will be aware that there are risks that pose a threat to your ability to continue delivering your goods or services to your customers.

Iain Campbell

Iain

You need to think about and mitigate those risks BEFORE they happen.  That’s where I can help you by bringing my experience to bear on your business. I will give you pragmatic, easily understood, cost effective solutions to your problems.

Please call or email me to learn how to protect your business from the unexpected.  I take all phone calls and respond to your emails personally.

If you are currently in a crisis situation give me a call and I will do what I can to help. 03333 440889.

You can also sign up to my mailing list using the form below to receive important updates and information.

Resilience is important to your business. If you want to find out what risks your business faces please have a look at my blog page. There may be answers to your questions there and if there aren’t, why not post a question in the comments box or drop me an email and I will do my best to answer them for you.

What do I do?

To improve the resilience of your business I offer a tailored Business Continuity Management (BCM) and Crisis Management consultancy service. This includes full Business Impact Analysis, Business Continuity Planning and Strategic Crisis Management Planning all the way through to training and exercising. I am fully qualified and experienced and can offer any or all of these services depending on your need.

IT MAY ONLY TAKE A COUPLE OF HOURS FOR A SMALL BUSINESS!

You may not need a full BCM plan. Many SME’s probably need a lot less work than you think and our mission at Business Resilience Solutions is to help SME’s stay in business despite the unexpected. That means we have to be realistic in what is affordable and indeed, necessary for a small to medium sized business, especially in the early days. The need for resilience when the floods hit.

It may be that you already have a plan but it would be useful to have someone from outside your organisation come and test it? It may be that you need a sense check or a gap analysis of your readiness? It may be that your business has grown and you suddenly find yourself vulnerable to supply chain issues or staffing problems? Contact me for a no obligation discussion.

Why work with Business Resilience Solutions?

I have 27 years experience in HM Coastguard dealing with emergency response situations as well as planning and preparation for major emergencies that call upon the resources of multiple emergency services and response organisations. In my final role as Head of Resilience I was responsible for ensuring the preparedness of HM Coastguard to operate with our partners no matter what the situation. I also have a network of others whom bring decades of experience in ensuring the business continuity and preparedness of local and national government departments and the emergency services. The services are based around three main themes. Business Continuity Management, Crisis Management and Training and Exercising. I am not a large company. There is only me and any associates that I ask to come and help with specialist input. I work for you which means I will be flexible and adapt to your needs and shape my services to fit with the culture and style of your organisation.
Some of the things that can affect your ability to continue trading are:

  • Fire
  • Flood
  • Snow
  • Other adverse weather
  • Transport problems
  • Pandemic affecting your staff or their families
  • Structural damage to your or neighbouring buildings or infrastructure
  • Power failure

What will I do to help you improve your business resilience?

  • I will work with you to assess the risks your business might reasonably face.
  • I will work with you to compile a Business Impact Analysis for those risks.
  • I will help you work out some mitigations for those risks and enhance resilience where I can.
  • I will work with you to ensure that you have a robust plan that will allow you to deal with and recover from potential disaster that can’t be reasonably mitigated against.
  • I will help to embed and test the plan and incorporate any changes required after testing.
  • I will continue to work with you to update the plan when your business or the risks facing it change.

What about a crisis facing your company?

  • Someone being killed or injured by your product or service.
  • Strikes and other industrial action affecting your staff or a supplier.
  • Any of the Business Continuity challenges.
  • Loss of a key person
  • Basically anything that affects your business reputation or income.

I can assist you in forecasting potential crises and planning how to deal with them as well as advising you during a crisis.

What’s it going to cost?

Costs will vary from business to business depending on the size and complexity of the company but most small businesses won’t need a full blown Business Continuity or Crisis Management plan so I offer a practical and affordable Business Resilience Audit service. Click here for details. 

 

Get in touch for an informal chat.